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Nedanstående text är ett citat från Neil Wainman, Security Risk Manager, Business Services E.ON UK. Som vi har valt att inte översätta utan istället publicera oförvanskat och i sin helhet.

För mer information, kontakta Roger "Julle" Ydstie på +46 (0)8-793 09 00 eller email julle.ydstie[at]syntax.se

 "Since adopting Key Concept in 2006 for Crime and Security Incident
 handling across E.ON UK, we have been able to quantify the amount of
 losses experienced to various types of security incident. This has
 enabled us to challenge and improve security controls in a number of
 areas of concern, such as burglary, thefts and unauthorized access; in
 fact, in all types of crime experienced by similar organisations.


 In our experience, because all E.ON UK staff can now centrally and
 easily make security and crime reports, we have been able to detect
 crime that went previously unreported and detected and for the first
 time, gain a "big picture" across all businesses. This in turn has
 reduced losses to crime while increasing asset recovery and detection
 rates. The incidents logged have now built into a significant
 intelligence resource, which is being used to inform allocation of
 resources in tackling security management issues and to drive new
 crime fighting initiatives.  The statistics package is highly
 configurable, allowing any simple or complex question relating to the
 reports made or costs incurred to be answered quickly, by combining
 various data elements. Useful narrative reports are also available.



 We chose Key Concept because it offered a logging screen to all staff
 via the Intranet without heavy licensing costs, which was easily and
 highly configurable while maintaining absolute confidentiality of all
 reports to the Security Risk Management team. Also, Key Concept was
 the one tool that was configurable to our needs by internal
 administration only, without the need for expensive re-writes by the
 supplier. A number of alternative tools were considered, but these
 contained many screens which were not particularly suited to the
 Corporate Security domain, having come from public law enforcement
 backgrounds and often had complicated and expensive user licensing
 arrangements which significantly impacted 'Return on Investment' .”